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Forum Discussion
robn1
4 years agoExplorer | Level 3
Can't copy/paste a photo to a shared folder
why can't i copy a photo to a shared folder i own? I get a pop up that says "copying photo" with the choice of "cancel" or "copy" - NO "paste". Folder remains empty. (I tried "copy" - no go)
At fir...
Nancy
Dropbox Community Moderator
4 years agoIf there’s no trace of this file anywhere on your Dropbox account, can you also visit your Events page, and let me know if you can see it there as deleted?
robn1
4 years agoExplorer | Level 3
I hope the developers pay attention to these conversations so they can fix things! No, it did not show up in events.
However: I finally found it in "Dropbox (old)" which does not show up in Finder unless you get away from the normal window. It was NOT set up to be found.
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