My images don't load on mobile

[CoveUS]

My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.

[jcp543]

I'm having the same issue. On my iPhone and iPad, image links with the raw=1 extension won't load anymore in the Safari or Chrome browser. On my Desktop Mac, Chrome and Firefox load the images just fine but not Safari. This issue just started today.

[Walter]

Hey there @CoveUS & @jcp543; thanks for joining our Community and sorry to hear you're having issues with this.

Can you please let us know if this persists after clearing your browser's cache or other browsers?

Thanks!

[CoveUS]

Chrome, Firefox, Safari, and DuckDuckGo, all do not load the images on mobile. I cleared the cache and browsing history of Chrome still the problem continues.

[jcp543]

Yes unfortunately deleting the history and clearing the cache doesn’t make a difference. I’ve tried most of the obvious things I can think of. This is really strange.

[Lusil]

Hey @CoveUS and @jcp543, does this happen with specific photo types, like .jpeg?

If you get any error messages, a screenshot would be super helpful. 

[jcp543]

The image files are all .jpg and I’m not getting any error messages. The images are simply not loading. Only the alt text is showing up. You can check for yourself by visiting my my homepage and scrolling all the way down.
 
 

[deco10]

hi guys, I have the same problem..everything was working fine until today morning. Im using an app on my TV that is pointing to my xml file in my dropbox account in the public folder. All i had done before was the url?raw=1 to make this work. But today it stopped working. when i copy this to chrome just to test the xml page will open but i see that the url is different, a bunch of letters. What have dropbox done? And why dont we get an info before this change? If i copy that long url to my app it works fine. 

But also the icon pictures wont show because of the long url..this is just an exampel(url wont work its just as example). 

<logo_30x30>https://www.dropbox.com/s/bcarf88t80k26x9/picture.png?raw=1</logo_30x30>

this url will become like..https://ucf1....dl.dropboxusercontent.com/cd/0/inline/B...file#..and wont show up on my app.

I hope dropbox can fix this..

[Rudi B Rasmussen]

I have been experiencing the same on and off for the past 24 hours. I have also tried clearing cache etc but without any luck!

[CoveUS]

Jpeg's and Png's don't work