cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Whether you are transferring a single drive, a team or an entire organization, Movebot's cloud migration tool has been built to make your Dropbox migration simple - learn all about it here.

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?

How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?

Heather G.6
New member | Level 1

I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use?

Thanks

1 Accepted Solution

Accepted Solutions

Re: Error Message when attempting to uninstall

Piet Hein C.
New member | Level 1

I had the same problem:
Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
After that I could delete the application

View solution in original post

48 Replies 48

Re: Error Message when attempting to uninstall

Glen Y.
New member | Level 1

I'm having the same problem...

Re: Error Message when attempting to uninstall

Prateek T.
New member | Level 1

same issue here

Re: Error Message when attempting to uninstall

Piet Hein C.
New member | Level 1

I had the same problem:
Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
After that I could delete the application

Re: Error Message when attempting to uninstall

Glen Y.
New member | Level 1

Piet Hein C. Your solution worked perfectly! Thanks!

Re: Error Message when attempting to uninstall

Rajat G.1
New member | Level 1

I am using Yosemite. I first quit Dropbox from the Menubar but could not Trash Dropbox from my Applications folder as certain plug ins were functioning. So, I opened Activity monitor and found that Dropbox Finder Integration was still working.I could not force quit it from Activity Monitor. So I opened Dropbox again and clicked on the Dropbox Icon on the menubar and opened Preferences to disable Dropbox Finder integration and two other plug ins. After that I could trash Dropbox from Applications seamlessly.

Re: Error Message when attempting to uninstall

Ivan L.4
New member | Level 1

The answer from Piet Hein C. worked perfectly. Thanks! 🙂

Re: Error Message when attempting to uninstall

Joshua A.6
New member | Level 1

Piet Hein C.,
I love you with my whole heart.

Re: Error Message when attempting to uninstall

Caryn R.1
New member | Level 1

Thank Goddess!! I was getting really frustrated with this. I will not be reinstalling Dropbox - ever! OneDrive is better anyway

Re: Error Message when attempting to uninstall

Boris K.5
New member | Level 1

Rajat G. works for Yosemite (10.10),I guess the other suggestions were from older OS X systems. I also had to unlink my computer in order to get the plugin error to disappear.

Who's talking

Top contributors to this post

  • User avatar
    Eric S.62 New member | Level 1
  • User avatar
    Jim K.9 New member | Level 1
  • User avatar
    Andre Z.1 New member | Level 1
  • User avatar
    Amel D. New member | Level 1
  • User avatar
    Duff W. New member | Level 1
What do Dropbox user levels mean?
Need more support?