We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
JefW
7 years agoCollaborator | Level 9
Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustra...
JefW
7 years agoCollaborator | Level 9
Thanks Daphne,
Opened up a new browser (Firefox - initial browser was Chrome), and yes same exact issue.
Downloading files from my one user (not shared) also produced the same results.
There was no need to clear browser cache on firefox since it was the first time I've ever visited DB on that browser.
Incognito window produced the same results as well (using different files too).
Thoughts?
Daphne
Dropbox Community Moderator
7 years agoHey there JefW,
So after looking into this in a bit more depth on my side, the "__MACOSX” folder contains the metadata of the files and is a “hidden folder”. This folder won’t be seen on OS X 10.13 or higher but for other operating systems you will see this hidden folder when unzipping.
I’d suggest for anymore specific info about this that it might be better to either do a quick web search or contact Apple Support perhaps, as this is an OS related behaviour rather than specifically with Dropbox they should have a better understanding.
I hope this points you in the right direction - Thanks!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!