cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't import folder contents from Google Drive

Can't import folder contents from Google Drive

Lilah
Explorer | Level 3

The Add from Google Drive feature no longer allows me to select a folder for import, and Dropbox cannot find any files in my Google Drive folders. I get this message.

 

Lilah_0-1703087070048.png

 

This feature was working great until a few days ago. Suggestions? Thanks!

 

2 Replies 2

Nancy
Dropbox Staff

Thanks for posting on our Community, @Lilah

 

I’m afraid it’s no longer possible to import whole folders from Google Drive with this function (as also described here). 

 

Regarding your individual files though, did you also test this via another browser, and you’re still unable to upload them to Dropbox this way?

 

Let me know.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Lilah
Explorer | Level 3

Thanks, Nancy. Too bad that folder uploads aren't possible anymore.

 

I can upload individual files. The issue is that I can't select groups of files to upload by navigating to folders in Google Drive. Whenever I try, I get the message that are "no items in this folder," even though there are. Other subfolders appear, but files don't.

 

Thanks!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Lilah Explorer | Level 3
  • User avatar
    Nancy Dropbox Staff
What do Dropbox user levels mean?