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VinceM50's avatar
VinceM50
Helpful | Level 6
4 years ago
Solved

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
Mobile
sync
Third Party Integrations
  • rhut's avatar
    rhut
    2 years ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

AM1981's avatar
AM1981
Explorer | Level 4
3 years ago

280.2.2

I have cleared cache

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey AM1981, sorry to jump in here and happy Friday!

 

Would you mind letting us know what troubleshooting steps you've already tried?

 

Like, have you tried to uninstall the Dropbox app, restart your device and then reinstall it?

 

Have you made sure that you have enough free memory on your device? The Dropbox app needs about 500 mb of free memory to work correctly.

 

What else did you try on your end?

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