Issues with uploading photos from Dropbox to Adobe Lightoom (Classic)

[Magda1988]

Hi there,

I'm trying to upload a big batch of photos from Dropbox to Adobe Lightroom Classic but facing issues with it. I don't have my Dropbox files stored on my hardrive and so the only way that I've found working was downloading a photo from Dropbox and then importing it into to Lightroom but I don't have time to do that for c.3,000 photos, plus I'm sure there must be another way of doing this. Can anyone help?

Including a screenshot of the error message I'm getting from Lightroom.

Thanks a lot!

[Megan]

Hey @Magda1988, welcome to our Community!

Can you check the exact version of the Dropbox app and the sync status of the app, by hovering over the Dropbox icon in your menu bar?

Also, which macOS version is your computer running?

Is there any chance that the files you're trying to import are online-only? 

Let me know more, and we'll take it from there! 

[Magda1988]

Hi Megan!

Sorry, somehow I'm unable to check the sync status 😕 However, I have my Dropbox set-up so that the files don't get stored on my hard-drive (I guess that's the "online only" setting - essentially, unless I double-click and open a file, it's showing as "online only").

As for my MacOS, I have Ventura 13.5.1 (22G90).

And yes, all the files I'm trying to import are online-only. Is there a way of doing that? Or do I need to make them available offline first and then reverse that? If so, is there a fast way of doing that?

Thanks!

[Nancy]

Hi @Magda1988! Sorry for jumping in. 

You can try making a file or two available offline first by right clicking on them in your local Dropbox folder, and selecting the relevant option from the dropdown menu. A green checkmark should show next to them. 

Does that seem to help?

If yes, you can select all the folders/files you want to download locally, right click on them once, and choose the same option. You may need to wait a bit though for everything to sync, depending on the size of your files.

Finally, you can check the current syncing status of your Dropbox app by hovering over the small Dropbox icon that should be showing in your menu bar.