cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you new to Dropbox? Our Newcomers group is the perfect place to learn the basics, find out more here.

Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Outlook 365 add-in - Can't access dropbox folder contents or sign-out?

Outlook 365 add-in - Can't access dropbox folder contents or sign-out?

MorrisBrandonPTO
New member | Level 2

I've tried uninstalling the add-in and reinstalling it but I am not able to access any of my dropbox folder contents whenever I click the add-in icon. It seems to load some dropbox interface, but it's not my folder contents. I can't even figure out how to log-out and make sure I'm logged in the right way. Any ideas?

 

 

MorrisBrandonPTO_0-1693876535586.png

 

1 Reply 1

Jay
Dropbox Staff

Hi @MorrisBrandonPTO, thanks for bringing this to our attention.

 

Could you try disconnecting the app from this page and reinstalling it again?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?