Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
I saw a banner promoting Black Friday and then Cyber Monday deals. Once I tried to check out the deals didnʻt reflect and the banners disappeared forever. I looked into the forums and saw that the issue was happening with others. I also reached out via chat and spoke with Vijay who said that Dropbox doesnʻt offer Black Friday or Cyber Monday sales- even though I linked the chat with people discussing the same problem and a support staff responding.
I have a screenshot of a 50% offer received yesterday that expires on 10 December, however, I went to purchase today and it is nowhere to be found. Is this disingenuous of Dropbox?
I have taken a screen shot of a Cyber Monday Deal I was given for 50% off if I signed up by Friday 10th December. I went to purchase the next day and it has gone. I have tried speaking to chat bots with no joy, Dropbox appears to be denying such an offer. I asked if I could email the screenshot and told I had to go through the support page, where there is no such option. Is it all a ploy?
For more info on available support options, see this article.
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