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Dropbox is locked due to lack of storage, Unable to move files out of dropbox

Dropbox is locked due to lack of storage, Unable to move files out of dropbox

moscowdragon
Explorer | Level 4

unable to move files out of dropbox because dropbox is locked due to lack of dropbox storage.   Dropbox allows only a "delete" option. 

1 Accepted Solution

Accepted Solutions

Rich
Super User II

@moscowdragon wrote:

unable to move files out of dropbox because dropbox is locked due to lack of dropbox storage.


Dropbox doesn't go into a locked state when you exceed your storage quota. It just stops syncing. You should still be able to download files from the website or move them out of your local Dropbox folder.

 

How, exactly, are you trying to move the files out of Dropbox?

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3 Replies 3

Rich
Super User II

@moscowdragon wrote:

unable to move files out of dropbox because dropbox is locked due to lack of dropbox storage.


Dropbox doesn't go into a locked state when you exceed your storage quota. It just stops syncing. You should still be able to download files from the website or move them out of your local Dropbox folder.

 

How, exactly, are you trying to move the files out of Dropbox?

moscowdragon
Explorer | Level 4

i tried to download to storage on laptop, but that didnt work.  Dropbox suggested an upgrade.  Then I tried to copy a file and paste to laptop folder.  that didnt work either.

moscowdragon
Explorer | Level 4

The download works.  thanks for pointing that out.

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    moscowdragon Explorer | Level 4
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    Rich Super User II
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