Dropbox keeps saying "Your hard drive is almost full" but it isn't

[Bonnie K.4]

I keep getting message pop-ups from Dropbox saying "Your hard drive is almost full. Use Smart Sync to free up space."

This is completely untrue. I have 60GB of free space on my computer, and I have only used 1.2TB of my 5TB online Dropbox storage, so neither my hard drive nor my cloud stotage is almost full.

What is going on?

[Walter]

Hi @ecko; I'm sorry for the late reply and happy Monday!

I was wondering if you're still having issues with this, in which case, could you send us a screenshot of the app's status as shown within your menu bar? 

Have you perhaps re-installing the desktop app lately?

Keep us posted!