cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I connect to a large shared folder?

How do I connect to a large shared folder?

SGoodman
Explorer | Level 3

I have connected to a shared folder which is 4 GB. I then got an error message saying that I'm out of space. I didn't realize that connecting to a shared folder uses up your own space. I have a Basic (free) account, which I think is 2 GB.

 

How can I use a shared folder?

 

Thanks,

Shane.

1 Reply 1

Walter
Dropbox Staff

Hey @SGoodman - thanks for posting on our Community and happy Friday!

 

It's true that the shared folders take up space on all accounts that are members of the share.

 

If you need access to this shared folder without impacting your own quota, you can ask the owner to send you a shared link with view only rights instead of sharing the folder directly with you.

 

If, on the other hand, you need to upload back to this share, you can ask them to open a file request for you instead. 

 

I hope this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?