cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My friend cannot upload into my business 2TB account? It used to work?

My friend cannot upload into my business 2TB account? It used to work?

Seneca_83
Explorer | Level 4

Hello,

I have Dropbox Business 2TB, but my colleague only has his normal account.

Wasn't it earlier that he could send me e.g. 500GB in this folder because it was my (!) memory?

His upload keeps stopping because his private Dropbox is full? Is there anything that can be set in Dropbox?

That would be stupid.
How else can he send 500GB to me, possibly for free?

thanks, maz

1 Reply 1

Rich
Super User II

@Seneca_83 wrote:

Wasn't it earlier that he could send me e.g. 500GB in this folder because it was my (!) memory?


No, Dropbox has never worked like that. If you share a folder with someone, they're still limited to the amount of space in their own account. They don't upload directly to your account. They upload into a shared folder located in their own account, and that folder syncs with yours.

 

https://help.dropbox.com/storage-space/shared-folder-count-against-storage

 


His upload keeps stopping because his private Dropbox is full? Is there anything that can be set in Dropbox?

He would need to upgrade his account.

 


How else can he send 500GB to me, possibly for free?

You can send him a File Request, but he wouldn't be able to upload if it's a single 500GB file. On a Basic, Plus or Family account you can receive files up to 2GB in size. You can receive files up to 50GB in size if you're on a Professional or Business account. 500GB total is fine, as long as the individual uploads are below these limits.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
What do Dropbox user levels mean?