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Storage Issue after trying to upload files to a shared folder

Storage Issue after trying to upload files to a shared folder

tsu_mc
New member | Level 2
Go to solution

I am on the free 2GB account but trying to upload photos to someone else's account. The shared folder is not part of my account, but I am getting an out of storage error when trying to upload photos to this other account who shared the folder with me. How do I upload photos to someone else's account without it hitting my storage space?

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
Go to solution

Hey @tsu_mc, thanks for reaching out to our Community.

 

When you accept a shared folder that's shared with you with edit permissions, it gets added to your account, thus taking up space in your account as well.

 

If you want to upload files to someone else's account, without them taking up space in yours, they can send you a file request.

 

I hope this helps, but let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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1 Reply 1

Hannah
Dropbox Staff
Go to solution

Hey @tsu_mc, thanks for reaching out to our Community.

 

When you accept a shared folder that's shared with you with edit permissions, it gets added to your account, thus taking up space in your account as well.

 

If you want to upload files to someone else's account, without them taking up space in yours, they can send you a file request.

 

I hope this helps, but let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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