View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Hi. I can no longer afford the monthly fee, but have 26gb of files. Please can you advise how I can do a bulk download perhaps multiple zip.files rather than individual downloads?Many thanks
To download all of your Dropbox files go to Dropbox web - https://www.dropbox.com/home You can split the data in few separate folders (so that in case a download fails during long downloads, you don't have to start from the beginning). Then you can download folders one by one.
It will download zip of each folder. Each folder should not be more than 20GB, or contain more than 10,000 files - https://help.dropbox.com/sync/download-entire-folders
Mod note: edited to update link in post [last update 2022]
To download all of your Dropbox files go to Dropbox web - https://www.dropbox.com/home You can split the data in few separate folders (so that in case a download fails during long downloads, you don't have to start from the beginning). Then you can download folders one by one.
It will download zip of each folder. Each folder should not be more than 20GB, or contain more than 10,000 files - https://help.dropbox.com/sync/download-entire-folders
Mod note: edited to update link in post [last update 2022]
How can I select more than one folder to download all at once?
Hi @Sarah B.83, thanks for messaging the Community!
If you select the folders you want to download from the left by selecting the checkboxes, then you should get a Download option on the top right.
As mentioned above, the folders selected shouldn't contain more than 10,000 files or be over 20 GB in total.
Let me know how it goes!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
So, "No," then, right?
Because making it easy to move your files makes the product less sticky. So screw the user experience and keep those autorenew payments coming, amirite?
Or do as the product intended and download and install Dropbox on your device and let it all download in one go without any human input at all. Remember that the whole point of Dropbox by design is to use it via the software from www.dropbox.com/downloading. The website is only intended to be used when people do not have access to their computers
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
I don't think the OP specified a particular client. But thanks for suggesting the app, I'll try that.
And I thank you Dropbox for your service, you were there for me when hard drives were expensive and internet speeds were getting fast. But I've spent way too much on you now and just want to copy all my files down to my $80 4TB hard drive now.
@Mark wrote:Or do as the product intended and download and install Dropbox on your device and let it all download in one go without any human input at all. Remember that the whole point of Dropbox by design is to use it via the software from www.dropbox.com/downloading. The website is only intended to be used when people do not have access to their computers
This will not work. In my experience over the years using Dropbox on different platforms, the clients are not reliable enough to do this with large amounts of data. Things will be missing or corrupted. In normal use cases this is probably fine, because the client can make you wait while it retrieves another copy.
Dropbox does not provide a sensible way to retrieve your data. Your best bet is to trust some third party tool that hooks into the API.
How about when Dropbox sync stops working a year ago and nothing their support staff tries fixes it and you just want to download your files and move on?
Why would you limit downloads to 20G? particularly when the space I have is 2T?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!