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Dropbox Video Cutting out issue

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Dropbox Video Cutting out issue

korikeyz
New member | Level 2
August

A friend of mine uploaded a 12 minute video to dropbox, when I check the video itself on dropbox, the video is only 6:11 long. I look at the listed duration under info and it says 12 minutes. I download it and it only plays the first 6 minutes 11 seconds before freezing and cutting out. What happened to the latter half of my video?

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Rich
Super User II
August
@korikeyz wrote:

A friend of mine uploaded a 12 minute video to dropbox ... I download it and it only plays the first 6 minutes 11 seconds before freezing and cutting out.

If you downloaded the video and it wasn't complete, then it sounds like it wasn't fully uploaded from your friend's device. I'd ask them to upload it again, making sure that it completes on their side.

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    Rich Super User II
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