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Re: Turn off preview

How can I turn off the preview on the site?

afoster002
New member | Level 2
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Dropbox apparently introduced new functionality that forces a large preview window every time a file is selected.  The vast majority of time this degrades my efficiency in using Dropbox.  I can't find a way to turn it off.  Please help.  I'm on the website (not the mobile app) using MacOS and Safari.

1 Accepted Solution

Accepted Solutions

derrickyee
Dropbox Product Manager
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Hello, 

 

You can turn off the feature by toggling the view to "Full Screen" under the Layout menu

Screenshot 2024-03-19 at 10.19.32 AM.png

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13 Replies 13

Jay
Dropbox Staff
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Hi @afoster002, thanks for bringing this to our attention.

 

Are you referring to opening a file, or clicking the checkbox next to the file?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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varoemer
New member | Level 2
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I transfer a lot of files all the time. I don't need to see each of them as they upload. Please let us turn this kindergarten-level feature off.

derrickyee
Dropbox Product Manager
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Hello, 

 

You can turn off the feature by toggling the view to "Full Screen" under the Layout menu

Screenshot 2024-03-19 at 10.19.32 AM.png

rp12
New member | Level 2
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These options don't show for me when I select the menu. It's just "Layout - Grid, Large Grid, List, Large List", but not the 'Open Files In' section. Any advice? I'm using Google Chrome, not sure if that makes a difference.

Nancy
Dropbox Staff
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Hey @rp12! Are you seeing the same thing on a different browser or incognito mode?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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derrickyee
Dropbox Product Manager
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Hello! For some users, the option may next to the layout options and be separated out next to it. The icon should be a half colored square.

Screenshot 2024-04-03 at 9.54.18 AM.png

rp12
New member | Level 2
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Thank you for replying. Unfortunately I also don't have that option. This is a screenshot of that section.Screenshot 2024-04-05 at 10.37.31 AM.png

Walter
Dropbox Staff
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Hey @rp12 - sorry to jump in but have you tried clearing your browser's cache or using another browser?

 

If you did and this persists, you might be part of the people who will be getting this feature at a later date. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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rp12
New member | Level 2
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Hi Walter, Thanks for this. I'll give it a go. Looks like using a different browser is the solution.

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