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How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
I’m happy to see that I’m not the only one suffering from this (not exactly happy, but you know what I mean.)
I have Dropbox, the personal 2TB account, and it still doesn’t work for me- so it’s not a matter of personal or shared.
I chatted with a Dropbox employee via website chat support and the agent did give me some guidance. This didn’t end up working for me, but perhaps you guys could benefit from it:
1) Go into system preferences on a Mac
2) then “Extensions”
3) Finder Extensions > then uncheck everything but Dropbox.
4) Restart system and check the files.
Again, this didn’t solve my problem but maybe it would for you. Would be curious to hear if it does or doesn’t.
When I told the agent that jt didn’t work, they said they have another option, but I didn’t do it as I had files syncing. Once they’re done (which would now be day 11 of file syncing mind you,) I will check again.
If anyone tried, please post. Also, lastly, I would urge everyone to go on the desktop site and chat with agents and make sure they know this is an issue. They’re helpful. And once a solution works, please post here.
We’re all stunned at how messed up this is- but people in this thread, earlier on, did mention that sometime the updates worked for them and they were able to see thumbnails. We’re gunna have to keep trying!
I have Dropbox, the personal 2TB account, and it still doesn’t work for me- so it’s not a matter of personal or shared.
I chatted with a Dropbox employee via website chat support and the agent did give me some guidance. This didn’t end up working for me, but perhaps you guys could benefit from it:
1) Go into system preferences on a Mac
2) then “Extensions”
3) Finder Extensions > then uncheck everything but Dropbox.
4) Restart system and check the files.
Again, this didn’t solve my problem but maybe it would for you. Would be curious to hear if it does or doesn’t.
When I told the agent that jt didn’t work, they said they have another option, but I didn’t do it as I had files syncing. Once they’re done (which would now be day 11 of file syncing mind you,) I will check again.
If anyone tried, please post. Also, lastly, I would urge everyone to go on the desktop site and chat with agents and make sure they know this is an issue. They’re helpful. And once a solution works, please post here.
We’re all stunned at how messed up this is- but people in this thread, earlier on, did mention that sometime the updates worked for them and they were able to see thumbnails. We’re gunna have to keep trying!
That’s an interesting one considering in my system settings Dropbox doesn’t come up as HAVING an extension… under security settings > extensions > finder.
However if I go to > added extensions instead, Dropbox Transfer comes up (but that’s it) and is ticked (the only other ones on are Adobe creative cloud which are legit and I cannot live without).
A Dropbox community search tells me finder extensions are being retired by Dropbox (they again blame Apple in their response to the person’s question about it). So it’s entertaining that they are blaming extensions now.
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