Remove Dropbox completely from my computer

[ColinD]

Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10.

I have managed to un sync from my account and deleted all the folders concerned in my Dropbox account. 

On my computer the Dropbox folder is located C:\Users\dough\Dropbox and it contains a "PC" folder in which contains Desktop, Documents, and Downloads. 

Whenever I uninstall or delete the Dropbox folder I lose all the content from those folders Desktop, Documents, and Downloads. 

I have no need for Dropbox and wish to remove it completely from my computer, would you please explain to me how to do this.

I would appreciate it very much. Thank you.  

[Jay]

Hi @ColinD, thanks for bringing this to our attention.

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

Keep me updated with any progress!

[ColinD]

Thank you for replying.

To turn off computer backup:

I have got as far as the Backup Tab but I can't see any option for  "Manage Backups" so that's where I am at. see screen shot.

[Jay · Accepted solution]

Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?

[ColinD]

Thank you so much. It has worked.

I have spent about a weak getting my folders back on to my computer and at last they are where they were.

Grrrrrrrr Dropbox.

[Thomas Kalasz]

I HAVE THIS PROBLEM TOO, tried following the directions on your link, In "backups" section of the preferences on my desktop app there is no "manage folders option".

this is insane, I've been battling this a long time

[Walter]

Hey @Thomas Kalasz - sorry to hear you're having issues with this.

Could you send us a screenshot of what's shown in your backups tab in the app's preferences so that we can have a visual too?

[Carlotta123]

I am also trying to remove Dropbox completely from my machine, get rid of the duplicate C:\Users\[user]\Dropbox\ path and revert back to the default Documents path.

I have uninstalled the Dropbox desktop and if I reinstall the desktop to remove the syncing it seems that it would result in yet another "dropbox" path being created.

Can someone from support please contact me to explain how to fix this?

[EdNewbold]

HOW does one "...first try disabling the computer backup from Dropbox."   I have yet to find this information here or elsewhere.  When I uninstall Dropbox, it automatically removes my Downloads folder!   Not good at all!

Thank you.

Ed Newbold

[ColinD]

I suggest you go to the top of this post and read all of Jays replies.