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Saving a file to device in Android app

Saving a file to device in Android app

ashmtl
Explorer | Level 4

When saving a file to device on Android phone, the app shows the last used folder with no hint where that folder is. I suggest to add a path on top or the bottom of the screen or as a continuation to the location (for example SD/....) so the user knows where the file will be saved.

If one uses the chevron on top or the three line menu on left, the last location will be lost and one must choose from the file browser.

If by mistake the file browser was not used and the save button was pressed, you will never find that file. I did that and still the search produces no results, even if I allow the hidden files to show. Most probably it was saved in a place where the search can not reach.

Without the path, the only thing you see is the message "Saving on SD". But where?

7 Replies 7

Jay
Dropbox Staff

Hi @ashmtl, when attempting to export, it shows the last folder at the top, but you can tap that to see the folder path above it to the root folder for that SD card or internal storage. 

 

Could you attach a screenshot showing what you see when you try to export a test file?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ashmtl
Explorer | Level 4

Here it is: Screenshot_20230119-184932_Files.jpg

Nancy
Dropbox Staff

Hi @ashmtl! I hope you don’t mind me jumping in. 

 

Just to clarify, the “SDC” folder and the rest of the files that appear on your screenshot, are they located in the root folder of your SD card or are they located within another folder instead?


Nancy
Community Moderator @ Dropbox
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ashmtl
Explorer | Level 4
Hi Nancy. That is the problem, I don't know where that folder is and the search yields no results. If I click on menu and choose a folder, the last one will disappear.
I have created that SDC folder to find it in file browser.

Jay
Dropbox Staff

If you tap the down arrow at the top, is there any folder showing there?

 

What happens if you navigate into the SDC folder, does that SDC name appear at the top?


Jay
Community Moderator @ Dropbox
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ashmtl
Explorer | Level 4

OK, I see now how to find the place of the folder shown.  I can't go back and I can't find that SDC folder anymore because I have browsed out of that folder.

Is there a way finding that SDC folder? The search option is useless, shows nothing.

Hannah
Dropbox Staff

Hey @ashmtl, to find the SDC folder, you'd have to locate it via the SD card and find it on your phone.

 

Another workaround would be to plug your phone into your computer, to browse your files/folders a bit easier.

 

However, we do appreciate your feedback about making folder navigation when saving files from Dropbox to the SD card easier, and I will make sure your comments are passed along to our team.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    ashmtl Explorer | Level 4
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    Jay Dropbox Staff
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