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Hello everyone,
My Dropbox Plus will expire on 5th Oct and I'm planning not to renew it. My current storage is ~ 200GB out of 1TB and I'm wondering where these 200GB will go after the plan expires. Do I need to download everything to my laptop?
Thank you for your help.
Hạnh
Hello Hạnh - welcome to our Community!
You'll be able to access them via the website at any given point in time - you won't be able to sync new files though.
Note that when your account is downgraded, Dropbox will not delete any of your files.
If your Dropbox folder becomes over quota all that should happen is that syncing stops. Dropbox will only sync until you hit your quota, so if you are over quota all that should happen is that Dropbox will not sync any new files.
Let me know if you have any more questions @hanhtrieu!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello Hạnh - welcome to our Community!
You'll be able to access them via the website at any given point in time - you won't be able to sync new files though.
Note that when your account is downgraded, Dropbox will not delete any of your files.
If your Dropbox folder becomes over quota all that should happen is that syncing stops. Dropbox will only sync until you hit your quota, so if you are over quota all that should happen is that Dropbox will not sync any new files.
Let me know if you have any more questions @hanhtrieu!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Thank you Walter. Much appreciated!
No worries Hạnh - I'm just glad I could clear this up a tad.
If you have any more questions, don't hesitate to reach out; we're merely a post away
Thanks for using Dropbox and have a lovely day!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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can I still download the files on my computer if my Dropbox Plus expires?
Of course you can @benybot!
When your Dropbox Plus subscription expires, only syncing will stop. Assuming that you're over your account's quota that is (our free, Basic plan comes with 2 GB of space).
Let me know if you have any more questions and welcome to the Dropbox Community too!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!