Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Account Settings
638 TopicsHow can I unlink my paired accounts and remove the personal from my computer?
I really feel like this should be incredibly simple and clear but I'm not getting it! On my work PC I have 2 dropbox accounts synced (my personal and my work account) . I want to fully remove my personal dropbox from the PC without deleting the files of course. I cannot find anything on the windows dropbox app that says anything about syncing (admittedly I am a mac user and still a bit clumsy on windows) and all I can seem to do is delete files but then they are deleted everywhere. I want to completely remove all files from my personal account from only this one computer but keep them intact online and on my personal macbook. I don't understand why this is so unclear but I can't figure it out! Device HP Operating System/Browser (if using the web) Windows41Views0likes2CommentsI don't have access to my account's email, so I can't receive the 6-digit code to sign in.
Please help me. I have email address and password. Each time I try to login it sends access code to email that no longer exists and I do not longer have access to. How can I get logged in?Solved47Views0likes3CommentsDropbox starts up when booting Windows, even when disabled in the preferences.
Question or Issue Had to do a clean reinstall of Win11, then added Dropbox. Changed the settings not to load at startup. I prefer to manually sync. But when I return to computer in the morning, I see Dropbox is loaded on the machine and I am logged in. Is there a way to make sure that Dropbox only runs when I decide to use it and sync? Thank you.78Views0likes2CommentsI accidentally put the wrong date of birth on my Dropbox account. How can I fix this?
I have added the wrong date of birth and I want to fix it. I was trying to sign up for a family plan, and I entered the wrong date of birth. its urgent. i have been try to fix it but i can't. i was confused how it can fix. it's must done fast because it depends to my work. can somebody help me?32Views0likes1CommentBackup every 15 minutes option not available once you surpass 1TB?
Hey everyone, I've got 2tb of Dropbox Plus storage and I'm backing up an external SSD. Up until I surpassed 1tb used, I was able to choose the option to "backup every 15 minutes". Yesterday, after downloading a big music sample library and surpassing 1tb, I lost that option and now the most frequent one I can pick is "once a day". Is this normal? Why wouldn't I be able to backup every 15 minutes just because I'm using a certain amount of storage on my acccount? I'm on Mac OS Ventura 13.7.7, 2019 MacBook Pro 16inch. Any help is appreciated, -EthanSolved155Views0likes8CommentsHow can I move my Dropbox folder to another hard drive?
I need to move Dropbox from my C to my D Drive because my C Drive is running out of space. I looked up the instructions on the Help pages, but they are absolutely worthless. They say that I need to click on my initials or avatar after opening up Dropbox on my computer, but I looked in the lower left corner and there are no initials and no avatar. This is like the primary step, and since it's inaccurate and/or doesn't apply to my setup, the rest of the directions are useless. So how do I accomplish this?Solved242Views0likes9Comments