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I see no status column after updating my Dropbox app on Windows 11.
Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue After Dropbox upgraded to the current version, my status icons are still on the file icons and there is no status column. Tried rebooting my computer and re-installing (did not uninstall) the current version and no change.
Startup error on the Dropbox desktop app
I've been using Dropbox successfully for 10+ years. Last week I started getting an error message - see below. I double checked to see if documents created on my computer are syncing to Dropbox online and my phone. They are not. I have reviewed the help desk article and added dropbox.exe to my ESET virus protection software, but it didn't help. What to do? I'm nervous that my computer will crash adn I'll lose all recent documents as they won't be backed up in the cloud. There are a few red x's in File Explorer on some Dropbox files, but only a few. Lots of files have revolving arrows as if they are trying to sync.Windows client erratic behavior with selective sync of a large Dropbox account
Application Affected Dropbox Device Lenovo Thinkpad Operating System/Browser (if using the web) Windows 11 24H2 / 2600 Dropbox App Version (if using the app) Windows Client 237.4.5655 Question or Issue Hello, I wonder if anyone else had a similar problem. I'm under Windows 11. After a recent upgrade to build 237.4.5655, the Dropbox client started behaving very erratically. I have ~3TB and >500,000 files in my Dropbox and actively use selective sync and online files (by default the new files are to be online). At some point, the client lost all the selective sync settings, tried to download everything, filled up my disc and stopped. I tried to unselect some folders, but couldn't get the client into a stable state -- it kept freezing in a "downloading N files" or "syncing" state indetinitely. I then completely uninstalled the client, deleted the local folder, reinstalled the client and tried to sync anew. I started with a minimum set of selected folders, then added them one by one and requested to make some of them available offline. I observed various problems, like (1) integration with Windows Shell / file system stopped working; (2) the client froze in an endless "Syncing", "Indexing N files", "Downloading N files" state. Sometimes the client was responsive and I could quit it, sometimes it was not and I had to kill it usingTask Manager. Quitting and restartnig the client helped a few times, but after a few attempts to select new folders or change online/offline status the problems appeared again. Womdering if downgrading to an earlier stable build may help. Any other suggestions will be much appreciated.
How to share a Dropbox folder between Windows and Linux installs on the same PC?
Currently it is impossible to share a Dropbox folder between Windows and Linux installs on the same PC. They appear to contain the same files with the same metadata, but Dropbox for Linux refuses to write to an NTFS partition, and similarly Dropbox for Windows refuses to write to ext4. Is there a workaround for this? I don't want two copies of everything. I have been a loyal Dropbox user for years because I believe in supporting software that does one thing and does it well, but this "no mixing filesystems" rule means I have to choose between Dropbox and my dual-boot. I would love it if I didn't have to choose, and I'm sure I'm not alone!
The Dropbox folder icon appears as a blank page on my newly-installed Windows 11.
Application Affected Dropbox (Microsoft Store version) Device Windows 11 Custom Build PC Operating System/Browser (if using the web) Windows 11 Pro 24H2 and now 25H2 Dropbox App Version (if using the app) 234.4.5591 Question or Issue On my new PC I have installed Dropbox via the Microsoft Store. It is all working, except the Dropbox icon itself is wrong in Explorer for my Dropbox folder. It is just showing a plain white piece of paper. Again this is a brand new system with a brand new install of Windows 11 Pro that I did myself - nothing weird, I didn't use any of the means to "debloat" - it is just a default Microsoft Windows 11 24H2 install. I had the problems on 24H2 and it upgraded to 25H2 the other day and that has not changed the issue. It is more of an annoyance than anything because my eyes are used to looking for the dropbox icon appearance to find it and the plain white paper doesn't stand out so much.Hidden Dropbox logs folder is stuck, continually growing bigger, now beyond 300GB
Application Affected (Dropbox app & backup) Device (Optiplex 3060 i5-8500, 16GB RAM, 500GB SSD) Operating System/Browser (if using the web) (Windows 10) Dropbox App Version (if using the app) (236.4.5918) Question or Issue For the past few days, a folder called "log" within the dropbox system folders, specifically "C:\Users\username\AppData\Local\Dropbox\logs" is constantly growing and growing.. occupying my entire hard disk! please help.. Not sure if they're at all related, but the following points have recently changed in this computer: 1. I bought a new SSD for backup purposes, which I have set to backup by Dropbox It's 2TB, 900GB of which are occupied, it's connected over USB and it doesn't seem to actually backup.. 2. I removed Avast and installed Bitdefender instead. I was running Malwarebytes and Spybot in parallel, though these have now been removed. I have noticed that the Tray Assistant almost maxes out my CPU use, as well.. Any ideas of how to troubleshoot/resolve this? Many thanks!
