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58 TopicsHow can I disable Dropbox for individual users on a Windows PC?
I have a PC (Windows 11) with accounts for multiple users, i.e. a family PC. I am using dropbox, and it works well. However, other users are not using dropbox. These other users experience an annoying dropbox feature after every Windows login: A dropbox panel pops up and invites them to create a dropbox account. I think these users should be able to say "No thanks, and never ask again". But I haven't found a way to stop the panel from popping up again and again. Not having a dropbox account, these users have no access to dropbox settings and preferences. Is there a way to stop this invitation panel? Not a serious problem, but an annoying feature ..Solved7.3KViews3likes10CommentsError 500 in Firefox and Chrome when accessing the website.
EDIT: Resolved as of 9:39am EST Application Affected Dropbox account online Device Mac Mini M4 Operating System/Browser (if using the web) OS Sequoia 15.5 Question or Issue: When trying to access my Dropbox account in the latest versions of Chrome and Firefox, it times out while loading and gives me the Error 500 message. This has been occurring since 8:45am EST.Solved212Views2likes5Comments"There was a problem completing this request" on my Windows device when I try to log in.
I have recently changed laptop so am trying to add Dropbox to my desktop as before. Every time I log in I get the error "there was a problem completing this request": I have changed my email address, password, restarted my computer multiple times but still no luck. I have tried four different times to install and uninstall the dropbox installer, and still no luck. I have gone in to my account and de-linked all connected devices (I'm on a free plan so know I am limited to 3 devices), but that hasn't worked either: Finally, I know it is a problem with my actual user account as I managed to log in with a different username and password for a different dropbox user and it worked fine (all deleted and uninstalled now). Praying some can help, ideally someone who works at Dropbox, to help me get up and running as the desktop function is essential for my work. Thank you!Solved11KViews2likes14Comments"Invalid Key Material Type" error in Beyond Compare 5
A number of people on the Beyond Compare Forum (Scooter Software) are reporting problems with the subject error when trying to access their Dropbox accounts using Beyond Compare. I first ran into the error about a couple weeks ago and it goes away at times and then comes back. This last occurrence seems to have started on the 27th and I ran across it the next day. Here is the link to the thread on the Beyond Compare forum. https://forum.scootersoftware.com/forum/beyond-compare-discussion/general-aa/97919-dropbox-profile-failing-with-%E2%80%9Cinvalid-key-material-type%E2%80%9D I use Beyond Compare 5 (BC5) as a tool to back up my data to my Dropbox account and recently went through a failure of my RAM on my system so I need to recover files from my Dropbox storage. Application Affected Beyond Compare 5 access to Dropbox Operating System/Browser (if using the web) Linux Mint 22.3 The screenshot below id from back on the 15th but the same problem is occurring now. The people at Scooter Software indicate that they have not changed anything with BC5.226Views1like9CommentsThere's no login option on the Dropbox app for iPhone (just the option to create an account).
I have had a Dropbox account for years, and I recently downloaded the Dropbox app on my iphone 15, which I got to replace a previous iphone that I damaged beyond the ability to use. I am logged into Dropbox on my Mac and in my browser. When I went to log into the Dropbox app on my new phone, I was presented with an interface to create a new account, but not to log in. I went ahead and entered my email and password for my existing account in that interface, thinking it would provide me with a login interface once it recognized that an account with those credentials already exists. But it doesn't. So I can't find any way to use this app. What is the solution?Solved1.8KViews1like8CommentsImpossible to access my files (documents, downloads and desktop) on Mac because of Dropbox sync
Hello, In 2020, I worked for a company and I had to download Dropbox on my computer. Since 1 week, I encountered a big issue with my Mac since I can no longer access all my files. For example, when I try to open my file Documents it says ""Documents" cannot be opened because the original item cannot be found.". I called Apple's customer service and after few days of research, it appears that this problem is caused by the Dropbox syncronization. As I understood it, they told me that my files still exist but it's somewhere on my Mac and that Dropbox bloc the access. The problem is that since I have no news form the company and I don't know if it still exist. Therefore I can't access the account I used when I was working with them. Is there someone who had the same problem or is there anyway to contact Dropbox's customer support ? Thank you in advance7.4KViews1like47CommentsI got an error "Sign in failed" when I tried logging in to my mobile
"Sign-in failed. Unknown error, please contact Dropbox customer support" HI there I cannot sign into Dropbox on my android S6, I keep getting above error. I have no issue when I try to sign into Dropbox from the Google chrome on my laptop its just on my phone. I have reset my password and also removed the dropbox app and reinstalled it. Any suggestions? Regards Paul11KViews1like54CommentsProblem at mobile app sign in "please enter a valid email address"
Hello, Dropbox was not always syncing via camera upload so I decided to reinstall (on Windows 7 PC and Android phone). The phone icon looks different now (lighter blue) so I guess the Android app is new -- version 3.0.4.10 on Samsung Galaxy S5. I can't access the version on PC, none of the online methods work for me. I can log on to web as well as run the desktop app with a newly reset password. I have disconnected my phone from the account. When I try to sign in I get a banner message "please enter a valid email address". This banner is above the email entry field, unlike the red message UNDER the email entry field when the email is not even an email format.Solved9.6KViews1like5CommentsCan't access the website Dropbox.com through my wifi
I have been denied total access to Dropbox website on my Mac for some reason. My internet is working perfectly for all other sites. Subsequently, my Dropbox app doesn't turn it black at all. It says connecting to Dropbox and doesn't connect. Driving me nuts please helpSolved64KViews1like5Comments