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Cannot log in to my account because my email address is no longer active
I have the correct email and password but the email is no longer active so i can not get the code required to log in and I do not remember all the details on the form required to regain acess. I have contacted support but have not heard back and this is critically affecting my deliverables today.
I accidentally put the wrong date of birth on my Dropbox account. How can I fix this?
I have added the wrong date of birth and I want to fix it. I was trying to sign up for a family plan, and I entered the wrong date of birth. its urgent. i have been try to fix it but i can't. i was confused how it can fix. it's must done fast because it depends to my work. can somebody help me?Issues logging into the desktop app, I can't get past the login page.
Earlier in this week, I was able to log into my institutional and personal accounts. I am using Will 11 on my PC with Firefox. I then changed the setting for the institutional account to online only. Then I moved (I thought) the matching directories for those online files from C: to H: drives. On looking this morning, it seems that the matching directories are listed on both C: and H: . I have had considerable problems managing the Dropbox files on my PC and in the cloud. So I want to check what is happening and continue to upload files for my colleagues. However, I am unable to login in to Dropbox from my PC starting from the icon in the taskbar. Both my institutional and personal logins hang or do not progress past the login page. Any idea what might be causing this?
Is it possible to have many Dropbox accounts under one email address? I can't find my files.
I have the basic plan, which I've had since 2010. I haven't logged into the account for several months. I just logged in today and noticed that the only files in my Dropbox are from 2020, and include just 4 folders, and two of them are empty. I have had many folders, documents, pictures, etc. for many years prior to 2020. Is it possible that I could have more than one account under this email? Is there a way to look at my account history by event?Can I change email address on free account, then re-use previous email to purchase a Plus account?
I've had a free account for years, with extra storage, but I set it up years ago with a work-related email address. I'd like to change the email/login to one of my personal email addresses, and then purchase a Plus account using the old work-related email address. Will that work, even if I don't delete the free account? Will there be a delay before I can create a new account using a former email address? Thanks in advance.
