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24 Topics
How can we do basic spreadsheet editing on a mobile device?
The other main cloud storage providers both have spreadsheet editing software. And they apparently no longer support Dropbox. My only option to have a shared spreadsheet stored in the cloud with easy editing ability seems to be to use either Google sheets (with Google drive) or Microsoft Excel (with one drive). Your PDF markup feature is fantastic. Something like that would be great. Hit the edit button and bingo you can enter some data. No downloading or opening in a 3rd party app.Solved193Views0likes10Comments
I'm no longer able to edit documents in Word/Excel on iOS
I’m using a basic account on an iPad mini and have had no problems over the years opening and editing documents in word and excel. I recently switched to the newest model (7 with iOS 18.3.2), updated Dropbox, word and excel, restarted the tablet and am continuously being asked to activate Microsoft 365 to edit documents. I’ve tried just entering my Hotmail info which has worked in the past but it says subscription not found. My Dropbox account is showing in word on the left hand side as an other storage option and I can view and open all of my documents but can’t edit them. How can I fix this?743Views0likes21Comments
My Excel formulas don't show properly on Dropbox.
My team and I work on a shared excel spreadsheet on dropbox. Recently we have had the issue that our formulas do not want to pull through correctly. The formula's solution only loads in when my the page is refreshed. Can someone please advise on how to fix this?1.1KViews0likes14Comments
Can Google docs be edited in Dropbox?
Forgive me if this is a silly question: Many of my clients send me a google doc to edit/view dynamically, alongside them. Is there any way to have Google docs functionalit (have multiple people be able to edit and see changes in real time), but have that doc located/stored in a Dropbox folder on my desktop? I want to stop having to open my google drive folder and just have all my MS and Google docs loacted in my DB folder, but also keep the functionality of google docs.651Views0likes2Comments
Issue with linked files when using Adobe Suite on Mac
Dear Dropbox Community, I have a question regarding an issue some of my customers are facing with Dropbox. While many of them are very satisfied with Dropbox’s features, a few have encountered a specific problem when using Adobe InDesign or Illustrator on Mac. The issue arises when they import and use various elements from multiple folders. Initially, this works fine, but problems occur when another team member tries to work on the same file later. The links to the files are lost, and they have to be manually recreated, which is both tedious and time-consuming. It appears that the problem stems from each user having a unique home folder name. Dropbox, unable to locate the identical home folder name, breaks the links. The Dropbox support team suggested two possible solutions: 1. Ensure each computer has a home folder with the same name. 2. Place the Dropbox folder at a higher level than the home folder (such as Macintosh HD or the top level of the user folder). However, I have tried this, and the Dropbox app refuses to create a folder at that level. Has anyone else experienced this issue? If so, what solutions have you found effective? Thank you in advance for your valuable help.1.2KViews0likes4Comments
Can't open documents in native MS Word or Excel apps both on computer and iPad
I used to be able to open Word or Excel documents in Dropbox by clicking the three dots by the filename and choosing "Open in" and selecting "MS Word" or "Excel." Now, on my desktop computer, I can choose only the web-based Word or Excel, and on my iPad, if I choose "Open in" and click Microsoft Word, nothing happens. I have Word and Excel installed on both these devices, and I have a Microsoft 365 subscription. Does anyone know why I am unable to edit my documents any more? Thanks for any help.Solved2.9KViews0likes6CommentsEditing an Excel file on my iPhone. Is this possible?
Hi, I hope I am asking this question in the right category. If not I am sorry. But my problem is that I have generated an Excel file on my desktop and copied and pasted into my Dropbox. When I open this file in Dropbox on my iPhone I can view, cut and copy the file but I cannot edit it. I have the Excel app installed on my phone, but even using the app the function to edit is not there. Does anybody out there know a solution to this as I am led to believe I should be able to edit this kind of file3.4KViews0likes20Comments
Some Powerpoint Files not Saving using Office Online
Hi, I have a Dropbox 2TB account user who is sharing their files with some users so they can edit the files and save them in the web using the Office 365 integration. The users have noticed that some files (.pptx) that they are editing (approx 250MB powerpoint files - well within the 2GB limit) are not saving the changes they make, even when clicking on the save and return to folder button. I have had the same folders shared to me and i experience the same. We can create new powerpoint files in there and edit them online without issue. We all have A5 MS accounts and i have removed the Office integration from my account and re-added it - no difference. This is not a caching issue either as it's happening on multiple computers. If i install the dropbox client and sync the files locally i can edit the files fine and they will update on dropbox.com. But i still can't edit these updated files on dropbox.com using powerpoint for web even after doing that. If i put the file on my OneDrive account and open the files from OneDrive online they will open in Powerpoint Online and any changes i make are instantly saved. Thanks RichardSolved4.2KViews0likes7Comments
