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iOS
111 TopicsHow can I sync folders in the Dropbox mobile app on iOS?
Device Iphone 13 mini Operating System/Browser (if using the web) Dropbox App Version (if using the app) newest app Syncing Status Question or Issue I tried to scroll from top to bottom screen within the app, but nothing happens. The app does not refresh at all, in the app settings refreshing on background is active, also mobile date is on. Can some figure this out with me? I have the basic plan, but storage capacity is not full. The folder I want to refresh is shared with me.39Views0likes2CommentsNew files from camera uploads not showing in the Photos tab in iOS 26 (17promax)
Device iPhone 17 pro max Operating System/Browser (if using the web) iOS 26 Dropbox App Version (if using the app) 444.2.2 Question or Issue Moving to a new iPhone and installed dropbox app. However, camera uploads is very buggy. It will upload the photos/videos, but the display will not show any new photos added. New items can be found in camera upload folder, but not in the "Photos" tab on the app as it will not fresh that at all. Tried uninstalling the app and reinstalling and sometimes get the error message that the camera uploads folder doesn't exist and will be created on next upload. But the folder is there and new images are added.182Views1like7CommentsQuestions about Dropbox vs OneDrive
I have a Microsoft Surface, windows 11, iphone and ipad. I've had Dropbox for many, many years since the first computer person set it up. I still have it and am paying for it. My new computer person has set me up for everything to go into OneDrive. Are they backing up the same information? What happens to the data in Dropbox if I cancel it? Will it all be in OneDrive? Thank you in advance for helping me out!58Views0likes2CommentsDropbox on iPhone hasn't synced in a year. I've tried everything.
Help!!! My Dropbox app on my iPhone has not synced in over a year... I have a Iphone 13 mini, running iOS 18.7.2. I have tried logging in/out of my Dropbox account, deleting the App and downloading it again from the App Store, clearing my cache, restarted my iPhone, unlinked and linked back to my laptop and NOTHING is working.... For reference I am attaching a screenshot which shows my files sorted by Modified" and it shows that the last file which was modified was over a year ago. I use files in my Dropbox multiple times everyday. Any thoughts on what I can try? It's really frustrating.Solved98Views0likes9CommentsCan't upload large video from iphone as I'm getting an error
My pictures on my iphone are automatically uploading to dropbox, but my videos aren't even though I have "upload videos" turned on. I've successfully uploaded smaller videos about 2 min 15 sec, but when I try to upload a 3.5 min video, it tells me "Can't upload file. There was a problem uploading [file name]. Please try again." I'm connected to wifi. Is there any other way for me to get it from my phone to dropbox on my computer?135Views0likes6CommentsToday's date is added to the filenames of my photos, when I upload them via the iOS mobile app.
I'm going into the Dropbox app on iPhone and uploading photos. The photos file names are uploading with today's date. How can I get it to upload with the date the photo was captured?109Views0likes3CommentsI can't save my receipts as PDFs to the iOS mobile app, only as a URL.
I like to save my receipts on iPhone for example from a receipt from Square that opens up in Safari. Previously I would be able to choose "Save to Dropbox" and it would save a PDF of the receipt. But now Dropbox only gives the option to save a ".url" which just saves a url link to the receipt on Dropbox. Deleted and Reinstalled Dropbox App. Didn't fix it. Anyone have any suggestions? iPhone 12 - iOS 18.7 / Dropbox App 448.2.261Views0likes2CommentsI need to reset my Camera Uploads and re-upload my photos
Hello, I need to reset the camera upload on my iPhone so that dropbox will sync the entire photo library again. How can I do that? I understand that there's no option to do that myself, since I'm on the basic plan, but Support can do it for me. If a Dropboxer here could open a ticket on my behalf I would be grateful. Thank you ! Device iPhone 13 mini Dropbox App Version 446.2.2Solved109Views0likes5CommentsCan't import photos from iPhone on Mac OS when I connect it for the second time
I have Dropbox (now version 233.4.4938) as an app on macOS Tahoe 26.0.1, but the issue has persisted across many versions. I regularly want to upload new photos from my iPhone SE, now version iOS 18.6.2. When I enable Camera Uploads (under Preferences > Backups), the first time I connect my iPhone any new photos do get uploaded as intended. But on the second and any subsequent connections, an annoying popup appears, stating, Can’t import photos from this device. I need to disconnect my phone, turn Camera Uploads off and on again, and reconnect my phone, to get new photos uploaded. But most of the time there are no new photos anyway, I just want to connect my phone. The annoying thing about this popup is that it quite large and remains on top until I click it away, so I cannot just ignore it. Is there a way (that does not cost money) to avoid this while remaining able to upload photos?Solved254Views0likes12CommentsI can't upload/sync a file to my Dropbox account from my laptop.
Hi, I've been trying to upload a document to dropbox from my laptop so that I can work on it from my ipad. However, it seems to be stuck syncing and not loading. I've checked my firewall and it allows dropbox. My memory is almost full but not. I can't download the dropbox, and I can't delete whatever dropbox I have on my laptop. Any info would be helpful.Solved182Views0likes13Comments