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720 TopicsCan we have a Dropbox Family plan? We're not interested in a Dropbox team.
I would like to see Dropbox offer a "family" or "home" level for one price. This would be same options as "professional" with say 5TB storage but sharable between house hold family members. Say husband/wife etc. Not interested in 3 users at $15/user/month. That is just out of scope for individual families. Something more basic to securely share information.31Views0likes1CommentI upgraded from a trial to Plus via the site, but I'm getting a payment error
Dropbox Plan Plus Payment Method iDeal How did you upgrade? Directly through the Dropbox website Question or Issue I upgraded from Free Trial to the Plus plan, via the webbrowser (firefox) on Macbook, and everything went fine until after payment via iDeal, returning to the Dropbox site it showed an error simply stating "Something went wrong". And now I'm still in the free trial plan within Dropbox with a 2 GB limit, no upgrade to 2TB whatsoever. That's an expensive error.45Views0likes6CommentsI'm trying to upgrade but it says my account is already using the Plus plan.
I've been using the dropbox basic plan for years, but decided to upgrade to the Plus plan. I got an error when trying to upgrade, but it shows my account plan as Plus. It's saying that I'm out of storage at 12 GB. I can't go in and reupgrade right now, as it shows my plan already at Plus. Help!40Views0likes5CommentsWill I lose my promotional space when upgrading my account?
I’m currently on a free plan with 22.38 GB of space. Recently, I was offered the 50 GB Basic Extra plan for 23.88 EUR per year. My question is: if I purchase this plan, will I lose the promotional space I already have on my free account and be left with only 50 GB, or will the 50 GB be added on top of my existing 22.38 GB? When I clicked through to purchase, I saw information suggesting that I would receive only 50 GB, which makes me think I might lose my current extra space. Can someone confirm how this works?27Views0likes1CommentIs the upgrade and increase of quota immediate after purchasing a Plus or Professional plan?
I want to use it individually. Can Plus and Professional users purchase 1 TB of storage space at once? Is 1 TB the maximum, or can it be purchased multiple times based on increasing storage needs? I also have another question: Can Standard users utilize the full 5TB of storage space by themselves? I hope you can provide an answer. Thank you!Solved76Views0likes5CommentsHow can I upgrade to a different plan instead of Dropbox Family on Google Play?
I'm not sure what happened, but when I tried to upgrade to a higher plan than my current one it somehow gave me a family plan which doesn't fit what I need. Now in Google Play I can't do anything but cancel or keep the family plan. How can I get into the correct plan for my needs?51Views0likes2CommentsI was charged$ 203 for a Family plan but Dropbox said my payment was declined.
Dropbox Plan : Family Payment Method: Card How did you upgrade?: Through the Dropbox website Question or Issue I tried to upgrade to family plan today and entered my card details and charged 203$ for family plan but Dropbox said payment declined and get no sunscription. I tried to find someone to talk to but in vain!!!! they only redirect me to %^#@# community and FAQ!!!!!62Views0likes3Comments