Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Widgets
Reminder: Dropbox Passwords shutting down on October 28
Hi everyone, A quick reminder that Dropbox Passwords is going away on October 28, 2025. After that date, you’ll no longer be able to access passwords, usernames, or other information stored in Dropbox Passwords. Shortly after, all data stored in Dropbox Passwords will be securely deleted from our servers. ❗ If you haven’t yet, please export your saved information and move it to another password manager before October 28. ❗ You can find detailed instructions and resources in our Help Center. Thank you for being a valued Dropbox Passwords user.apfund2 months agoDropbox Product Manager64Views0likes0CommentsEmojis in filenames are finally here! 🥳
Hey everyone! We’ve got some exciting news - Dropbox now supports way more characters in filenames and folders! Emojis are now supported across all surfaces, and it’s available to everyone! That means support for emojis like 🚀, 🎵, 🏴☠️, plus rare scripts like 𩸽, اللهِ, and even mathematical symbols like 𝛑 or 𝔸. This long-requested update fixes the issue of files not syncing properly due to unsupported characters, so everything now works just as expected. Whether you’re jazzing up a folder name with a little ✨ flair ✨or using your native language to stay in flow, we hope this update brings a little extra delight to your day and the way you work. Give it a go and let us know what you think! And of course, thank you to Link1328 for the idea and everyone who contributed to the thread! Let us know what you think, share your feedback or any other requests for characters to support below 👇 Happy organizing!Amy2 months agoCommunity Manager1.2KViews10likes4CommentsImportant Information about Dropbox Paper: Moving to Web Only Access.
We’re making an important change to how you can access Paper. Starting October 9, 2025 the iOS and Android mobile and beta desktop apps will no longer available for download. Why the change? We’re focusing on giving you the very best Paper experience on the web, making it easier, faster and more seamless than ever. Here’s what you can expect: All your Paper documents will continue to be securely stored. You’ll be able to access your documents anywhere and at any time from paper.dropbox.com. You’ll no longer be able to download the Paper desktop app from the app stores. With the easy-to-use Paper on web, you can: Work anywhere with seamless access across devices and browsers. Enjoy the latest features and improvements thanks to automatic updates. Write, edit, and comment just like before. To get started, simply log in at paper.dropbox.com on your favorite browser. We’ve also created this guide to walk you through this change. And of course, if you have questions, you can reply here or reach out to our support team - we’re happy to help. Thank you for your understanding and support as we make this transition and for being part of our Paper community. We’re excited to continue serving you on the web.Theresa3 months agoCommunity Manager162Views0likes2CommentsImportant information about Dropbox Passwords
You may have heard in a recent announcement that Dropbox Passwords will be discontinued on October 28, 2025. We understand that this may be disappointing news, and that many of you may rely on this tool to manage your passwords and information - we want you to know we’re here to support you. Here’s what you need to know: August 28th, 2025: Dropbox Passwords will become view-only in both the mobile app and browser extension. You’ll still be able to view your saved usernames, passwords, and payment information, but you won’t be able to add new ones. Additionally, the autofill functionality will be deactivated. September 11th, 2025: The Dropbox Passwords mobile app will stop working. But don’t worry - you’ll still be able to access your Passwords information through the browser extension. October 28th, 2025: Dropbox Passwords will be fully discontinued. You’ll no longer be able to access or add any saved usernames, passwords, and payment information and these entries will be permanently and securely deleted from our servers. The dark web monitoring feature will be discontinued. Important Note: Access to your Dropbox account will not be affected by this change, and your files remain safe and secure. What should you do now? Firstly, be sure to export your saved information before October 28th, 2025 so you can safely move them to a new password manager. The good news? It is easy. We’ve put together a step by step guide to walk you through it: Browser Extension: Open the Dropbox Passwords browser extension. Go to the bottom-left corner and give your avatar or initials a click. Click Preferences. Click onto the Account tab. Select Export. You will get a quick ‘are you sure?” - then click Export once again to confirm. Mobile App: Open the Dropbox Passwords mobile app. Tap the gear icon to enter your settings. Select Export. You will get a quick ‘are you sure?” - then select Export once again to confirm. When exporting your data, remember: Save it to a secure device. Avoid sharing or storing it in an unprotected location. Your data it will be in a .CSV file which you can easily import into another password manager of your choice. After October 28, 2025, we won’t be able to recover your data, so please be sure to export your passwords before then. We recommend doing it ASAP to avoid any issues. Next Steps We’re here to support you in making this transition as smooth as possible. Once you’ve exported your data, your .CSV file can be imported into a new password manager of your choice (we would recommend 1Password). For more details and assistance, please check out our help center article here. Thanks for being such and important part of the Dropbox Community. If you still have questions, check out this help center article here or just drop us a comment below - we’re always here to help. Please note: Access to your Dropbox account will not be affected by this change, and your files remain safe and secure.Theresa5 months agoCommunity Manager280Views0likes2CommentsCut the Clutter: Test Ignore Files Feature [sign up to become a beta tester]
For years you’ve asked for a simple way to exclude files and folders from sync without using selective sync feature. We’re testing a new way to give you more control over what Dropbox syncs and what it doesn’t. If you’ve ever wanted to keep certain files or folders on your device without syncing them to dropbox.com, this feature is for you. 🤔 What is it? Ignore Files lets you list exclusion rules in a special text file called rules.dropboxignore placed in your Dropbox root folder. Any file or folder that matches a rule will stay on your computer but will not sync to dropbox.com or count against your storage. 👀 Who we’re looking for Desktop Dropbox users on Windows, macOS, or Linux People who regularly deal with temporary or bulky content, e.g. Software Engineers Video / audio / 3D creators Anyone who hates seeing clutter in their cloud storage Someone who is comfortable trying a closed beta feature and sharing honest feedback 🗓️ How the closed beta works Here’s what to expect if you join the beta for Ignore Files: Register - Fill out the form here → [Sign-up link] Confirm: Eligible participants will receive an email to confirm their participation, along with the timeline details. Get Set Up - Make sure you have Dropbox app installed on your computer We’ll Enable It - We’ll activate Ignore Files feature for you. Try It Out - Use Dropbox as usual for 1 week, ignoring files and folders as needed. Share Your Thoughts - At the end of the week, we’ll send a quick survey. You can also opt into a 30-minute feedback chat (optional, limited spots available!) ✍️ Want in? Fill out the quick screener here by date → [Sign-up link] Keep an eye on your inbox - we’ll be in touch if you’re selected Thanks so much for helping us improve Dropbox. We’re excited to hear what you think! Got questions? Just drop them in the thread below. 💬vladgasan5 months agoDropbox Product Manager3.6KViews10likes26Comments🌟🤝Community Spirit Badge 🤝🌟
Hey everyone! 🌟 It’s Theresa here. You’ve probably seen me hanging out in the Community, jumping into conversations and joining discussions (if you haven’t seen me before, well, hello 👋). And while doing that, I’ve noticed something pretty great (well, we all have here on the Dropbox Community Team) – so many of you are out here making this Community an amazing place. Whether you're helping others, sharing useful tips, or just bringing good vibes ✨, your contributions really stand out. To recognise and celebrate this, we’ve created a brand-new badge… This badge is all about celebrating the people who make this space feel like home. It’s for those who do more than just answer questions – the ones who offer a helping hand 🤝, share great tips 💡, and keep the good vibes flowing. Whether you're solving tricky problems 🧩, sharing useful resources 📚, or just making the Community a fun place to hang out 😃, we see you and we appreciate you. The Community Spirit Badge is a one-time award 🏆, so if you earn it, you know you're doing something special. It's a little extra recognition for those who truly bring the Community to life. We’re so excited 🎊 to launch this new badge and can’t wait to start recognizing the amazing individuals who truly bring the spirit of this Community to life. And if you spot someone who you think deserves the Community Spirit Badge, don’t hesitate to tag me Theresa within the thread. T 💙 (Dropbox Community Manager)808Views5likes0CommentsPolicy changes to new files as online-only with File Provider on MacOS?
I am trying to determine the current policy for when files become online-only on a macOS machine that uses File Provider. As I understand it, using File Provider is optional for now, but may become mandatory in the future. I have used Dropbox for over a decade, and currently sync a personal account between 2x Windows devices, 2x Macs, 1 iPhone and 1 Android. My account has 255k files in it, so I'm towards the "power user" side. One Mac is my "main" one, and another is my "personal" one. The personal Mac is on macOS 12.7.6. The main Mac is macOS 15.2. This morning, I switched the personal mac to use File Provider to check its behaviour. In many previous discussions of File Provider, I have seen the official policy "Files added to your Dropbox account from another device or that are shared by another user will default to online-only." However, this does not appear on the main support page: https://help.dropbox.com/installs/macos-support-for-expected-changes , which is listed as updated last Nov 2024. I am curious; is this no longer the official policy, or has this just been rephrased so the behaviour is just implicit? The (possibly defunct) policy sentence appears in these two places, for example: https://www.dropboxforum.com/discussions/101001016/files-and-folders-have-a-cloud-icon/649915 https://news.ycombinator.com/item?id=34657560 Note that on my personal mac, now using File Provider, I have right-clicked on the top-level folder at `~/Library/CloudStorage/Dropbox` and clicked on "Make available offline". There's some indication that this overrides the (possibly defunct) online-only policy, but what is it? As another sub-question, I use selective sync, as one of my top-level folders in Dropbox contains large asset backups, and I sync it to none of my computers. I am really unclear how this conflicts with the "Make available offline" feature in Finder.dustinfreeman11 months agoExplorer | Level 3219Views0likes4CommentsWe’re Still Here To Help
Thank you for another year with us, we are grateful to be able to help you get answers, news and to hear from you too. Hopefully, you don’t have any technical issues between now and the new year, but don’t forget that you can ask a question and get help from other Dropbox users like you anytime! And if that doesn’t solve your problem, don’t worry, the Dropbox team will be around to help over the holidays too - although we may be online for a few less hours to allow us to eat and celebrate too. There may be a delay on Year’s day but we will get in touch soon. And if you want to tell us how you used Dropbox, this year, we always want to hear that too! Thank you again for a great 2024, and we’ll see you soon!Amy12 months agoCommunity Manager119Views1like0CommentsFrom Musicians to Beginners, There's a Community Just for You!
New to Dropbox or been around a while? Either way, there’s a spot for you here within the Dropbox Community ✨ We’ve got dedicated spaces where people with similar passions, professions, and goals come together to swap tips, tricks, and ideas 🤩. Let’s take a quick tour of our groups🚶♀️. Dropbox for Beginners Group New to Dropbox or just new to the Dropbox Community? Welcome 😁! The Dropbox for Beginners Group is where you’ll find all the advice you need to get started, from the basics of file storage to collaboration tips 👨💻. This is a supportive Community where no question is too basic, and everyone is eager to help. It’s the perfect place to get confident using Dropbox and to connect with others on the same journey 🙌. Photography Group For photographers who live for the perfect shot, this group is packed with people who “get it.” 😉 In the Photography Group, we exchange ideas on how to use Dropbox to manage, share, and backup high-resolution images with ease. It's a place to discuss editing workflows, storage tips, and strategies for getting the most out of your Dropbox space 💪. Whether you're a seasoned professional or just starting out, this is your Community for all things photography. Musicians Group Calling all rockstars, classical composers, and bedroom DJs! The Musicians Group is the spot where sound creators share how they use Dropbox for everything from file sharing to full-scale album production 😎. It's an ideal space for musicians to connect, learn new workflows, and discuss everything from collaboration techniques to file organization tips, so you can spend less time worrying about tech stuff and more time making music! Jump into these groups, say hello, and start exploring 👋. Whether you’re making music, capturing moments, editing videos, or just beginning your Dropbox journey, there’s a whole Community waiting to support you 🤗. And hey, if there's a group or space you'd love to see here, let us know, we're always open to ideas to make this Community even better for you 😃.Theresa2 years agoCommunity Manager324Views1like0CommentsWants to join your Dropbox
My customers with whom I share a viewable link are also requesting to join, I only want them to see the link I sent not be a member of my team. Is it because I have a license available and Dropbox is trying to get the license used. I've been using DB for 9 years! Name (name@url.com) wants to join my Dropbox After you approve their request, you can add them to groups and folders so they have access to the right files. I also was given a dropbox link today for viewing and Dropbox asked me to join and said I was already login to my account and had to logout before access. I clicked the back button and I had access. What's going on, this has been happening for months, I ready to move over to google or iCloud? I don't want to approve access, I don't want to pay for another license. Is this board monitored?paulburrowes2 years agoExplorer | Level 4189Views1like1Comment
