Forum Discussion

Iniesta's avatar
Iniesta
Explorer | Level 4
4 years ago

.JPG Files are Supported but Something Went Wrong.

Hi there, I'm a freelance photographer / creative and I use Dropbox for most of my clients simply because it's fast and it is always fuss-free when it comes to sharing across deliverables or photogra...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Iniesta, for .jpeg files to be able to preview without an issue, they should be up to 100 MB or 50 megapixels. 

 

That could be the culprit here. Can you try resizing them and sharing them again? 

 

As for the sharing, it seems they are able to share, however the problem is when people try to open and view them, right? 

Jay19741's avatar
Jay19741
Explorer | Level 3
4 years ago

I've been posting pictures to a group in a hiking forum for years and have never had a problem until yesterday when I received the same error message. 

Here is the link to the photos. If you click on an individual photo it will appear for an instant before the message pops up.

 

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