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Forum Discussion
Iniesta
4 years agoExplorer | Level 4
.JPG Files are Supported but Something Went Wrong.
Hi there, I'm a freelance photographer / creative and I use Dropbox for most of my clients simply because it's fast and it is always fuss-free when it comes to sharing across deliverables or photogra...
CharissaJ12
4 years agoNew member | Level 2
The files when originally uploaded were viewable, it has been a few years so I don't know if they were uploaded with a ._ originally, I am assuming no since I was able to view them when originally uploaded. Is it possible that there was a dropbox update that effected/corrupted these files? Not sure why it would have effected one folder and not another but I don't have the original files to reupload so I am hoping there is a way to get these images back into a viewable format.
Hannah
Dropbox Community Moderator
4 years agoI'm happy to see this is resolved for you so far, Jay19741!
Iniesta, I do understand that your images are quite small in size, but if they exceed the 50 megapixel limit, I'm afraid they cannot be previewed.
As for you, CharissaJ12, have you tried restoring these files to a previous version, to see if that helps?
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