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Dodgyracer's avatar
Dodgyracer
New member | Level 2
4 years ago
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A folder in my account will not sync to the Dropbox folder

Hi all,    I have had a shared folder within my Dropbox for sometime, I have done a fresh windows install but left the original Dropbox folder on a separate drive. I setup a fresh install of Drop...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Dodgyracer, thanks for letting us know about this.

 

This might actually be a Microsoft issue, but let's see what we can find out.

 

Does the name of this folder contain any incompatible characters perhaps?

 

Also, what is the sync status of the Dropbox app? You can see that if you hover your mouse over the Dropbox icon in your system tray.

 

And can you maybe send us a screenshot of the error, so we can look into it?

 

Thanks!

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