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cbankston's avatar
cbankston
Explorer | Level 3
4 years ago
Solved

Access Online Files with PC App

My Dropbox app for PC is not showing the files in the Home section of my Dropbox online page.  I can view only the files in the Dropbox folder on my computer.  How can I view the online files with th...
  • Hannah's avatar
    Hannah
    4 years ago

    Hmm, if they don't appear in the All files page, then they are not actually saved to your account, I'm afraid.

     

    Could they be files you opened from links your wife might have shared with you?

     

    Can you search for them through the search bar at the top right corner of the page, to see if you can locate them?

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