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Jeremy Burchard's avatar
Jeremy Burchard
New member | Level 2
4 years ago
Solved

Account Public Links Suspended Due To Excessive Traffic

1) How do I know how much traffic my links are generating. I didn't even know this was a thing, but I have a Dropbox account with 50+  GB of storage and routinely use it to share digital assets with ...
  • Mark's avatar
    4 years ago

    1) there are no metrics on Dropbox links I'm afraid. However, free users are limited to 20gb in bandwidth per rolling 24 hour period. 

    2) free users / first time bans are 24 hours. Each subsequent one is longer. To remove sooner you can try and do an upgrade if the email you were sent offered this as a choice

    3) Upgrade to a paid plan so you get more bandwidth or dont share as many large files 

    3b) support depends upon your plan. Paid users can email/chat with Support at www.dropbox.com/support

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