Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
paulpeterson
5 years agoExplorer | Level 3
Alias Folders
I had to re-sync Dropbox recently and when I sync the app on my iMac Dropbox creates locked alias folders for Desktop, Downloads and Documents. Do I have to wait for the files to sync and the localiz...
Hannah
Dropbox Community Moderator
5 years agoThanks for the feedback about this, Paul, I will definitely pass it along.
As for the files, they are still on your computer, they're just in Dropbox. So, even if you're offline, you can still access them from there.
As for the files, they are still on your computer, they're just in Dropbox. So, even if you're offline, you can still access them from there.
paulpeterson
5 years agoExplorer | Level 3
I think the problem is that I need a duplicate back up of my files.
So there is a copy on the computer and a copy on Dropbox.
At the moment there is only a copy on Dropbox.
If I back up to a hard drive that is synced and a duplicate copy.
How can I achieve this with Dropbox Sync?
- Hannah5 years ago
Dropbox Community Moderator
At the moment, with computer backup, the files can only exist on one location on the specific drive.
You could make a copy of your desktop files on a different drive, however, they won't sync with Dropbox.
You're welcome to post an idea about this on our idea board!- paulpeterson5 years agoExplorer | Level 3
Could you also explain why folders don't show up on the Dropbox Mac folder?
I have 2 x Mac's synced and they don't show up. I have an internet connection and everything is synced and up to date in Dropbox ( I can see all the files in there.
- Hannah5 years ago
Dropbox Community Moderator
You mean that when you open your Dropbox folder, you don't see a "Mac" or "My Mac" folder at all?
Or do they exist, but they don't have your desktop files in them?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!