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paulpeterson's avatar
paulpeterson
Explorer | Level 3
5 years ago

Alias Folders

I had to re-sync Dropbox recently and when I sync the app on my iMac Dropbox creates locked alias folders for Desktop, Downloads and Documents. Do I have to wait for the files to sync and the localiz...
Computer Backup
desktop
Download
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hmm, can you please hover your mouse over the Dropbox icon in your menu bar, to check the sync status of the application?

Also, if you try enabling hidden files on your computer, do you perhaps see the folders then?
paulpeterson's avatar
paulpeterson
Explorer | Level 3
5 years ago

I now see this after seeing hidden folders but its missing the folder Mac (I have 2 x macs on Dropbox)

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks for the info, paulpeterson. I'd recommend getting in contact with the support team directly for further assistance on why the other computer backup folder isn't visible.

    Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!
  • paulpeterson's avatar
    paulpeterson
    Explorer | Level 3
    5 years ago

    Thank you!

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