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Android app, opening videos doesn't work correctly
I can't watch videos on- or off-line in the Dropbox app for Android. I think this bug/series of bugs started when I updated to Android 12 in October/November of last year. I've just been hoping the b...
- Dropbox app version 316.2.2 fixed this issue for me on Android 13, Pixel 5.
This! I complained about this, too! Please stop asking for a picture-- there's one on this thread, if you scroll back. The app is unusable on the phone, and the phone is how I take videos and upload them. I've posted my OS, I've posted my Dropbox version, I've emailed, I've cleared the cache, I've uninstalled and reinstalled. I'm not only tempted to cancel my subscription, I'm thinking of asking for a refund for the months I've paid already. WHAT IS THE SOLUTION HERE?
I Totally agree with you! This is a shame, for a paid service, to have a support as lame as this.
We all have the same problem.
If you can't find a solution, tell us, and we'll take the appropriate decision...
Dropbox is a product I use for many many years, it will not be an easy decision but I'll cancel my subscription. Ask for a refund is not a bad idea by the way...
We all have the same problem.
If you can't find a solution, tell us, and we'll take the appropriate decision...
Dropbox is a product I use for many many years, it will not be an easy decision but I'll cancel my subscription. Ask for a refund is not a bad idea by the way...
Hi I am on Pixel 7 Pro and Android 13 and I am too affected by this issue. Can someone from the dropbox team please respond to this issue? Who is the PoC from the dev team looking for it? Are you able to reproduce the bug? This bug is almost 1 year old now.
- Yeah it's frustrating because it's clear their support don't understand anything and can't even explain to their engineers or whatever.
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