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Forum Discussion
kitingChris
6 years agoHelpful | Level 6
Android: Kdbx files can only opened with Google Drive-PDF-Viewer which is wrong!
Why can I open Keepass *.kdbx files only with Google Drive-PDF-Viewer?? It is no PDF. Why does the dropbox app does not let me choose a different App to open the file with? Why not use the android de...
leftbrainstuff
6 years agoNew member | Level 2
Just noticed this too. It appears that either Dropbox is not populating the usual cache location on Android or that Android has updated to not associate kdb files with Keepass. I did notice Dropbox doing an update just before this issue occurred. I tried reseting make available offline in Dropbox but that didn't work. Exporting the kdb file to the Android file system and then opening the file gave me the option to use Keepass. So the problem is Dropbox related not Keepass related. So the previous guidance to contact the app developer is bogus. I noticed just yesterday that Dropbox has added a document sign and pin protection for individual files option so looks like some big Dropbox changes.
Lusil
Dropbox Staff
6 years agoHey everyone, thanks for checking in with us and sorry to hear that you're still having trouble with this.
In order to have a better look into this matter with you, could you please submit a ticket to our team here, and let us know the ID (eg. #1234567) associated with it?
If you can't create a ticket, just let us know and we'd be more than happy to send you one.
Keep us posted!
- DrRob6 years agoExplorer | Level 4
Did you mean to link to a ticket-creation page?
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