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Audio files are compressed/downgraded in quality when exported to iMessage.
I've noticed an issue with exporting/sharing audio files over the last few months, from Dropbox into iMessage.
I often share audio files for work, and I go into the app, click share, then expo...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorYes, please. Before trying that though, can you also test one more thing with me (if you haven’t done this already)? Can you create a shared link to one of your files instead, send it via iMessage, and tell me if there’s an issue then, as well?
Ok, i've deleted and reinstalled the app. Still the same issue - my mp3 files are getting downgraded. It's says mp3 but my computer is saying they are converted to Apple MPEG-4 audio.
The sharing of web links to files works fine and downloads fine.
This is really strange, your help is appreciated! Thanks
yes, i just exported a copy of an mp3 and unfortunately it is still converting it to mp4 and halving the file size
i'm sorry i'm not sure I understand the difference. I usually click Share -> Export File (instead of send link)
- Jay
Could you try saving the file to your device first to see if you're then able to share it to iMessage?
It seems to save normally/full file size there, then when I send from there it downgrades considerably from 6mb to 400kb. Even more than sharing straight from Dropbox
- Jay
Hi hw213nw, after some brief research on the internet, it appears that iMessage does compress images, audio and video when being sent.
You can read up in this Apple discussion thread on a possible solution to their restriction, though bear in mind this was back in 2021 so the steps may be different today.
possibly yes but I thought there must be something about the dropbox export - when I drag and drop from Finder on a Mac into iMessage the audio file remains intact.
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