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sophiieallan's avatar
sophiieallan
Explorer | Level 4
5 years ago

Can no longer open powerpoint files

I tried to back up all my files last night and they seem to have vanished from my laptop and are now only on my dropbox. When I tried to download them back to my mac, all of my powerpoints now have a...
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Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
In your Dropbox folder on your computer sophiieallan, do you see the "My PC/My Mac" folder there to try and open the files within locally?

If you don't see this folder (or any of the contents), please make sure that you have the option to show hidden files enabled on your computer.

You can do a quick web search on how to do this depending on your OS version if you're not sure how.
sophiieallan's avatar
sophiieallan
Explorer | Level 4
5 years ago

Hi Daphne, 

Thank you! That shows the folders however they still wont open. I have tried to copy and paste these items into my main documents folder but this doesnt work either. Any ideas on how to open them?

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