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Cannot access Dropbox account via web
I am attempting to access my Dropbox account. I have tried Edge, Firefox, Chrome, and Vivaldi, and all give me the same message after accepting my correct login credentials:
"Oh hello. Sorry for this little hiccup."
Similarly, when I try to bypass the main screen and go straight to dropbox.com/account, I am greeted by an Error (500).
On the same computer, I can see my files and folders in the Windows 10 Dropbox app, but I must access via the Web to update the Account setting I want to update.
How do I get past this problem, which only started today?
20 Replies
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yeah.....nice try.
been there.
chrome, firefox, waterfox (my main browser) edge and IE all tried.
guess what...
fails.
same issue.
if generic ansers like this are the goto answers just not gonna bother reporting anything cause thats huge waste of my time.
Also getting this. Have tried killing cookies and logging in again. No joy.
- Lusil
Dropbox Staff
- thank you
Same here - also getting a "Failed to load modal" when trying to update the billing info.
- Lusil
Hey! I was about to go to dropbox.com but when I press enter there is no site where in i can log in.. its just blank.. I hope you can resolve this quickly.. Thank u!
- Lusil
Hey! I saw the email you send two days ago and it worked I can log in but... I cannot go to the site where in I can see my downladed files.. I hope you can fix this problem because its been like this for almost two weeks.
Thank u!
- Lusil
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