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carinathomae
2 years agoExplorer | Level 3
Cannot open files after rebooting Windows - files appear as online-only
Hello everyone,
after I rebootet windows because there were some major problems after a failed update, I resynched my dropbox and all files seem to be there and in order like they used to be. u...
carinathomae
2 years agoExplorer | Level 3
Hey, an Update to the situation: I’ve waited now since the last post but Dropbox is still running really slowly. It takes like 30 seconds to open a folder or a picture or even right clicking, doesn’t matter if the documents are available online or offline. Other folders that are not in the Dropbox but on my hard drive work just fine and the folders open within less than a second. Something isn’t right with Dropbox and I have no idea what it’s about. I have the 64 bit version, already checked that. What could be the problem here?
Megan
Dropbox Community Moderator
2 years agoHm, thanks for the update, Carina!
How many files are currently syncing locally to your Dropbox folder? You can right click on your Dropbox folder, and select "Properties" to double check that.
Could you also try temporarily closing or disable any third party app, like a security or antivirus software, that could be affecting this?
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