Forum Discussion

Mace68's avatar
Mace68
Explorer | Level 4
4 years ago

Cannot view size of Vault or any folders within it using Web interface.

I cannot view size of my Vault, as calculate size doesn't seem to be an option for it when displaying "All Files", and I only get the following when trying to calculate any folder sizes within the Va...
Error Messages
Web
Mace68's avatar
Mace68
Explorer | Level 4
4 years ago
Megan wrote:

Hi Mace68, out of curiosity, have you tried a different browser to calculate the size of the folder within your Vault? 

 

If so, does it display the same message? 

Yes, same message in Chromium 107.0.5304.121 as in Firefox 107.0.1

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Mace68, sorry for jumping in to this thread.

 

Is it OK if we open a ticket for you? That’ll help us investigate this further.

 

Let me know.

  • Mace68's avatar
    Mace68
    Explorer | Level 4
    4 years ago
    Nancy wrote:

    Hi Mace68, sorry for jumping in to this thread.

     

    Is it OK if we open a ticket for you? That’ll help us investigate this further.

     

    Let me know.

    Sure that would be fine, thank you.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey Mace68, happy Friday! 

       

      You've got an email! :envelope:

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