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Forum Discussion
Mace68
4 years agoExplorer | Level 4
Cannot view size of Vault or any folders within it using Web interface.
I cannot view size of my Vault, as calculate size doesn't seem to be an option for it when displaying "All Files", and I only get the following when trying to calculate any folder sizes within the Va...
Nancy
Dropbox Community Moderator
4 years agoHi Mace68, sorry for jumping in to this thread.
Is it OK if we open a ticket for you? That’ll help us investigate this further.
Let me know.
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