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Andreas K.25
3 years agoExplorer | Level 4
Can't access a folder: 'This folder does not exist' error
Hi experts,
I have a strange issue with one of my folders. If I try to view the /Public/Samples folder online, regardless which browser (FireFox / Edge), I only get an error message "The folder...
Andreas K.25
3 years agoExplorer | Level 4
Walter,
does that mean my older download links (without the rlkey) do not work anymore?
This are my settings, untouched for years:
Also that works perfectly fine. After I created a download link I change the dl=0 to dl=1 in almost any case, because I do not want my customers to view the file online, because that's senseless in my case, my calculation models only works in the desktop version of Excel.
Anyway, how do I get the online access to my folders back?
Andreas.
Walter
Dropbox Community Moderator
3 years agoThanks for the additional information and the screenshot too, Andreas.
Could you navigate to the samples folder and copy the link from there again and test it anew? Were you using a saved or bookmarked link to access it perhaps?
Apart from that, you could try creating new links for those folders.
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