Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
daddiolong
6 years agoExplorer | Level 4
"Can't Connect...check your internet connection" Android error
Whenever I try to view a file someone has sent me, the Dropbox app in my phone (Android, Samsung Galaxy S9+) says "couldn't connect to DropBox, please check your internet connection". I have internet...
GlennSG
6 years agoHelpful | Level 6
I am facing a similar problem with the android app.
Currently running 192.2.2.
Problem for me lies with loading all my files and folders through the app.
Navigating to "Home" I can see recent files and they're accessible.
However, when navigated to "files" I get the error as daddiolong. "Cannot connect to dropbox, make sure you're online and try again"
Currently running 192.2.2.
Problem for me lies with loading all my files and folders through the app.
Navigating to "Home" I can see recent files and they're accessible.
However, when navigated to "files" I get the error as daddiolong. "Cannot connect to dropbox, make sure you're online and try again"
mc1020
6 years agoNew member | Level 2
Same on my Android
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!