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daddiolong's avatar
daddiolong
Explorer | Level 4
6 years ago

"Can't Connect...check your internet connection" Android error

Whenever I try to view a file someone has sent me, the Dropbox app in my phone (Android, Samsung Galaxy S9+) says "couldn't connect to DropBox, please check your internet connection". I have internet...
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DeenMY's avatar
DeenMY
Helpful | Level 5
6 years ago

Yes, after a few attempts, i somehow managed to install the beta version as recommended by @Walter (but the process is not so clear cut for a non-IT guy like me), and now it works again.

Question is, how long do I stay on this beta version and when a new update is available, does it mean that i'll be back to the public version once I update the app again?

 

GlennSG's avatar
GlennSG
Helpful | Level 6
6 years ago
I reckon the next version of the app should be fixed. Beta tests are usually the last lap before public release.

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