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Can't open downloaded files due to file path corruption
hello. First post. Yesterday strange things started happening to files in Dropbox. This is a work Dropbox.
This started when I was editing some word files. Some files opened fine, but others would ...
Since you moved the files to a different folder, most likely it has fewer characters in the folder names so the filepath is much smaller.
Could you try copying one of the original files to a directory two folders above its current location, and see if they open fine?
Rrgarding resyncing, You can try moving the folder you want to re-sync out of the Dropbox folder completely, give it time to sync the deletions, and then move the files back in.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorSince you moved the files to a different folder, most likely it has fewer characters in the folder names so the filepath is much smaller.
Could you try copying one of the original files to a directory two folders above its current location, and see if they open fine?
Rrgarding resyncing, You can try moving the folder you want to re-sync out of the Dropbox folder completely, give it time to sync the deletions, and then move the files back in.
Hey Jay,
You may be on to something. I actually counted the characters in the one file path, 233 characters. I know, we have a complicated folder structure. I didn't create it.
So, I copied the file up two folders and nothing. I copied it up to our main Dropbox folder and it opened. So I progressively copied it to lower folders until it didn't open. At some point our complicated folder system provided for a path name that was too big to function.
Thank you for your help. I had never run into this issue before. It's easy enough to fix.
have a great day, rick
- Jay
Glad that I could help out, Rick!
Enjoy the rest of your week. 🙂
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