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Can't open downloaded files due to file path corruption
hello. First post. Yesterday strange things started happening to files in Dropbox. This is a work Dropbox.
This started when I was editing some word files. Some files opened fine, but others would ...
Since you moved the files to a different folder, most likely it has fewer characters in the folder names so the filepath is much smaller.
Could you try copying one of the original files to a directory two folders above its current location, and see if they open fine?
Rrgarding resyncing, You can try moving the folder you want to re-sync out of the Dropbox folder completely, give it time to sync the deletions, and then move the files back in.
Hey Jay,
You may be on to something. I actually counted the characters in the one file path, 233 characters. I know, we have a complicated folder structure. I didn't create it.
So, I copied the file up two folders and nothing. I copied it up to our main Dropbox folder and it opened. So I progressively copied it to lower folders until it didn't open. At some point our complicated folder system provided for a path name that was too big to function.
Thank you for your help. I had never run into this issue before. It's easy enough to fix.
have a great day, rick
Jay
Dropbox Community Moderator
Dropbox Community ModeratorGlad that I could help out, Rick!
Enjoy the rest of your week. 🙂
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