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Forum Discussion
Martin F.21
3 years agoExplorer | Level 4
Can't open encrypted files via Boxcryptor
W11: not possible anymore to open encrypted files via good (old) boxcryptor. no matter which filetype and when it was last changed.
Was possible without any problems before the update for the la...
TomMi31
11 months agoNew member | Level 1
Sorry for resurrecting such an old thread: But Martin F.21 - was there ever a fix to this? I'm having the exact same issue! Opening the old boxcryptor-container out of dropbox was just not possible - simply copying the container to another location made it possible again. It seems like dropbox on Windows 11 somehow messes up the synched file somehow
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